
Change in product management is rarely a technology problem. It’s a leadership conversation — and too often that conversation never happens because executives feel threatened. I recently shared a short note on social media after reading a thoughtful piece on Cutlefish about how Marty Cagan and the Silicon Valley Product Group (SVPG) have found ways to engage leaders without making them feel undermined. That struck a chord. Product-led transformation succeeds when it protects leadership’s sense of stewardship while nudging behaviour, structures and metrics towards outcomes.
Why most transformation proposals hit a wall
Three uncomfortable truths explain why product transformations stall:
- They’re framed as criticism. Presenting new ways of working as corrections to past failings makes leaders defensive.
- They assume executives will trade control for results. Many leaders haven’t seen a consistent track record that justifies that leap.
- They confuse structure with capability. Reorgs and new titles are visible, but they rarely shift how decisions actually get made or how value is tested with users.
SVPG’s approach — and the insight highlighted in the Cutlefish article — is not rocket science. It’s about language, risk-management and partnerships: present change as a way to amplify leadership, not replace it.
What product leaders can borrow from SVPG’s playbook
There are practical moves that make executive-friendly transformation possible. Three matter most:
- Start with outcomes that link to the executive agenda. If the CEO cares about retention, frame experiments around retention metrics the execs already use. This removes the ‘product’ mystique and makes the change tangible.
- Translate risk into a portfolio of small, reversible bets. Executives accept risk when it is visible, time-boxed and measurable. Use discovery sprints, pilot cohorts and clear stop/go criteria.
- Make governance an enabler, not a choke point. Replace top-down sign-off with lightweight guardrails and monthly portfolio reviews where leaders can see progress without micromanaging.
These steps echo approaches used by organisations that achieved scale while changing ways of working. Take ING — their transformation into empowered squads was framed around competitiveness and time-to-market, not ideology. That framing kept the board comfortable while teams experimented. Similarly, the Spotify model emphasises autonomy but pairs it with alignment mechanisms; the lesson is to design for both.
Practical checklist for engaging execs without threatening them
When you present a transformation plan, bring these ready-to-use artefacts:
- Outcome map: Two pages linking business priorities to measurable product outcomes.
- Pilot plan: A 6–12 week discovery with explicit hypotheses, success metrics and an escalation path.
- Decision cadence: Scheduled checkpoints for leaders to inspect progress, not to approve every decision.
- Risk register: Short list of what could go wrong, mitigation steps and potential upside — framed in the language executives already use.
These artefacts do two things: they reduce perceived risk and put leaders in a position of informed stewardship. They enable a paradox that SVPG often promotes — more autonomy for teams, and clearer accountability to leaders.
Common anti-patterns and how to avoid them
Even well-meaning programmes fall into traps. Watch for:
- Overprescribing the model. Copying team structures from another company without adapting to your culture will fail. Use models as prototypes, not recipes.
- Equating transformation with tooling. Rolling out frameworks or tools without changing incentives is cosmetic.
- Neglecting executive education. Leaders need a few safe experiences to witness new practices working. Don’t assume they will adopt from slide decks.
When ING restructured, it combined capability development for executives with incremental team autonomy. That pairing created the credibility necessary for broader change. The same applies whether you’re a bank in Amsterdam or a retailer in Paris — context matters, but the mechanism of leader buy-in is universal.
How to begin tomorrow
If you’re responsible for product transformation, take three immediate steps: align your proposal to one executive KPI, design a 6-week pilot that protects executive image (small wins, visible metrics), and invite one sceptical executive to sponsor the pilot. Sponsorship is not abdication — it’s the essential signal that leadership supports courageous, measured change.
Credit where it’s due: the Cutlefish article does a great job of explaining why SVPG’s methods land with executives. Read it, then return and translate those ideas into your context. Product transformation isn’t about proving managers wrong; it’s about helping them prove they were right to care about outcomes.
If you want change that lasts, start by protecting leadership’s legitimacy while you rewire how decisions get made. That is the real genius in the SVPG approach — and it’s something every product leader can apply today.
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