
Why do so many corporate innovation labs produce great prototypes that never reach customers? The pattern is familiar: an exciting pilot, internal accolades, then slow attrition as the idea bumps into procurement, legacy IT and risk-averse business units. If you’re a CPO, CTO or CEO, the cost isn’t only the wasted budget — it’s the corrosive signal that innovation won’t be rewarded.
Why most innovation initiatives stall
There are three recurring failure modes I see across sectors:
- Separation from core delivery: labs are structurally isolated. They experiment, but they don’t own go-to-market or operational responsibilities, so handovers to the business fail.
- Misaligned incentives: success metrics for the lab (patents, prototypes, PR) are different from those that matter in the business (margin, retention, regulatory compliance).
- Corporate friction: procurement, legacy systems and governance are optimised for stability, not for new, unproven models — and they act as a gravity well pulling projects back to the centre.
Recent industry coverage supports this. A useful primer on why many labs under-deliver is available from StarCIO, which outlines classic pitfalls and remedies for making labs operationally meaningful (Why Innovation Labs Fail — StarCIO).
Designing for adoption rather than novelty
The most durable innovations are designed with adoption in mind from day one. That requires three practical shifts:
- Make product outcomes the north star. Replace prototype counts with adoption KPIs: active users, retention, cost-to-serve. If the lab can’t define a plausible adoption path, the work belongs back in discovery.
- Embed cross-functional accountability. Move beyond the ‘lab team + business handover’ model. Create empowered cross-functional teams that include a delivery sponsor from the core organisation, engineering capacity able to run production, and a product manager accountable for outcomes.
- Architect for integration. From day one design for the constraints of the core stack: data models, security, and compliance. If a solution needs a bespoke middleware that the business won’t maintain, it’s a dead letter.
Protect innovation from corporate bureaucracy — five practical levers
Protecting innovation is not about luxury briefs or fancy offices; it’s about governance that accepts different rules temporarily. Try these levers:
- Time-boxed autonomy — give the team a fixed runway of autonomy (e.g. 9–12 months) with clear decision rights on product, tech and go-to-market. The temporary nature lowers resistance and forces clarity.
- Dedicated integration funding — require a small, ring-fenced budget specifically for integration and handover activities. Without this, teams chase prototypes that never become productised.
- Dual-hatted sponsors — appoint business sponsors who retain their core role but also have formal authority for the innovation initiative, ensuring attention at exec tables.
- Playbook for ‘move-to-core’ — standardise the transition process: readiness gates, operational runbooks, SLA templates and a two-quarter joint operating plan.
- Spinout when sensible — if the innovation requires different economics or regulatory treatment, consider a corporate spinout with a clear commercial relationship. Spinouts aren’t a panacea, but the Royal Academy of Engineering’s 2024 spinout spotlight shows how structured separation can accelerate impact (Spotlight on Spinouts — RAEng / Beauhurst).
Real-world examples — what worked (and why)
Look at Unilever Foundry. They run short, outcome-focused programmes where start-ups and internal teams work on measurable pilots tied to retail or supply-chain outcomes. Because the Foundry links to procurement and commercial teams from the outset, successful pilots have a defined route to scale.
Contrast that with numerous closed lab experiments which repeatedly fail to scale. Industry analysis of lab closures and failed open-innovation experiments highlights a common theme: poor knowledge transfer and lack of business ownership (see research on barriers in innovation published in academic reviews and industry write-ups, for example this overview of corporate barriers to collaboration: ScienceDirect review on barriers to corporate innovation).
Governance that enables rather than buries ideas
Good governance recognises two truths: stability is necessary for the core business, and different rules are needed to explore new business models. The right balance is to define explicit, minimal deviations from standard governance for the duration of experiments — not an unlimited escape hatch. That looks like:
- Clear KPIs tied to business outcomes
- Sunset clauses for autonomy
- Pre-agreed integration budgets and roles
Where leaders should start today
Three pragmatic next steps for leaders:
- Audit your innovation funnel: how many projects have a credible adoption path? Replace the vanity metrics.
- Mandate a ‘handover readiness’ gate in your innovation playbook — no pilot moves forward without integration acceptance criteria.
- Experiment with one time-boxed, dual-sponsored project that has a defined route to production — treat it as a learning investment, not a PR exercise.
A final thought. Innovation is not a department — it’s a capability that requires product thinking, operational realism and disciplined leadership. Give teams autonomy, but force them to design for the business they will join. Do that and labs stop being curiosities and start being engines of growth.
If you’d like a short diagnostic I use with executive teams to assess whether an innovation programme is scalable, drop me a line below — I’ll share the checklist.
Leave a Reply